Privacy Policy

Privacy Notice

Policy overview Current practices

This privacy notice explains how Edge Training handles personal data on edgemotorshapepen.quest. It is written to help you understand what we collect, why we use it, how long we keep it, and how you can exercise your rights. Where a verified request is submitted, we review it through the available contact channels and respond in line with applicable law.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

You may have rights to know what data we hold, correct inaccurate information, request deletion in appropriate cases, object to certain processing, and ask for restriction or portability where the law provides for it. If we rely on consent for a specific activity, you may withdraw that consent for future processing. These rights are not unlimited and may be balanced against legal, security, or record-keeping requirements.

Your rights depend on the legal basis and the context of the processing.
Requests

How to Make a Request

To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and include enough information for us to identify the relevant record. We may ask for additional details to confirm identity and understand the scope of the request. Once verified, we will assess the request and provide a response within the timeframe required by law, or explain why a full action cannot be taken.

Requests are handled through a verification step before any action is taken.
Data Retention

Retention

Contact form submissions and related correspondence are retained for the period needed to manage the inquiry, maintain records of the interaction, and meet any legal or operational obligations. Technical records are kept only for as long as necessary for security, troubleshooting, and service delivery, after which they are deleted or anonymised where appropriate.

We keep data only for as long as needed for the relevant request, legal duty, or security purpose.
Policy Updates

Policy Changes

If this policy is updated, the revised version will describe the new processing terms from the effective date shown on the site or through another suitable notice method. We encourage you to review the policy periodically so you remain informed about how your data is handled.

We may revise this notice when our practices or legal obligations change.
01 · Collection

Data We Collect

We collect the details you submit through our contact form, including your name, email address, phone number if you provide it, your inquiry message, and any service preferences you include. We also process limited technical data such as server request metadata and browser or device information to support delivery, security, and basic site operation.

The data we process depends on the way you use the site and the information you choose to provide.
02 · Sources

How We Receive Data

We receive personal data when you complete and send a form, communicate with us through the available contact channels, or use the website in a way that generates technical records. Some technical information is created automatically by our systems when the site is accessed.

Most information comes directly from your interactions with the website.
03 · Cookies

Cookie Categories

The website uses cookies for essential site operation and to store privacy preferences. We do not confirm the use of analytics or marketing cookies. Any cookie that is not necessary for operation should be treated as optional unless the site clearly states otherwise.

Only necessary cookies are confirmed for this website.
04 · Controls

Cookie Controls

We use cookies only where needed for essential site operation and to remember privacy preferences. You can control cookies through your browser settings and, where available, through the site’s preference tools. Disabling essential cookies may affect how the website functions.

Cookie preferences are limited to essential operation and privacy settings.

Data processing overview

How personal data is used and shared

This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.

Processing purpose

How We Use Data

We process personal data to respond to contact form submissions, manage service-related inquiries, maintain website security, and support technical delivery of the site. We also use limited information to remember privacy preferences and to keep records necessary for compliance, troubleshooting, and the handling of rights requests.

We use personal data only for the purposes described in this notice.
Third-party sharing

Service Providers

We may share personal data with service providers that help us operate the website, deliver technical functions, or manage communications related to your inquiry. These recipients are expected to use the data only for the services they provide and to handle it under appropriate confidentiality and security obligations.

Operational recipients are used only to support the website and related communications.
Legal basis

Legal Disclosure

We may disclose personal data when necessary to comply with applicable law, respond to lawful requests from public authorities, protect our rights, or support the security and integrity of the website. Any disclosure is limited to what is reasonably required for the specific purpose.

Disclosure is limited to situations where a legal duty or valid request requires it.
GDPR

GDPR Basis

Where GDPR applies, we process personal data on a lawful basis appropriate to the purpose, such as responding to your request, meeting legal obligations, protecting the website, or relying on consent where it is required. We keep the scope of processing limited to what is necessary for the relevant activity.

Because Edge Training is based in Spain and the website is intended for users in the European context, GDPR principles apply where the regulation is relevant to the processing activity and the user’s location.
This section is intended for users whose data is processed under the GDPR.

GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, objection, or data portability, and you may withdraw consent where processing is based on consent. Some requests may be limited by legal duties, security needs, or the need to retain records for legitimate purposes. We will review each request and explain the outcome where a limitation applies.

Exercise of GDPR rights may require us to verify your identity before we act on the request.
Contact for Privacy Matters

Contact for Privacy Matters

Email contact
sales@edgemotorshapepen.quest
Telephone contact
+34 611 42 63 98
Postal address
Avenida del Mediterráneo, 5, 03738 Javea
Privacy requests
Contact Page